Privacy & Cookie Policy

Last updated: September 13, 2025

1. Introduction

Providers Unite (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, share, and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

The Data Controller responsible for your personal data can be contacted below:

Providers Unite Ltd
Registered Address: Risby Hall Hall Lane, Risby, Bury St Edmunds, United Kingdom, IP28 6RS
Email: info@providersunite.co.uk

If you have any questions about this policy or how your data is used, please reach out to the above email address with your query.

3. What Data We Collect

When you join Providers Unite via our online form, we may collect:

  • Full name

  • Email address

  • Organisation / Role

When you visit our website, we also collect technical and usage data such as:

  • IP address, browser type, and device information

  • Information on how often and how long you visit our website (via cookies and analytics)

  • Which pages you view and actions you take (e.g., interaction with popups)

4. How We Use Your Data

We process your data for the following purposes:

  • To display your name publicly as part of our supporter list (with your consent)

  • To communicate with you about campaign activities, updates, or events (if applicable)

  • To measure visits, returning visitors, and engagement with our website, which informs how we run popups and campaign activity

  • To meet our legal obligations

We will never sell your personal data.

5. Legal Basis for Processing

Our lawful bases for processing your data are:

  • Consent (Article 6(1)(a) UK GDPR) – when you agree to your data being used for specific purposes, such as joining our supporter list, receiving communications, or allowing analytics/marketing cookies.

  • Legal obligation – where we are required by law to process certain information.

You can withdraw your consent at any time by contacting info@providersunite.co.uk or by clearing your browser cookies (to reset cookie preferences).

6. Public Sharing of Your Data

By joining Providers Unite, you agree that the following details will be made public:

  • Your name and organisation

Other details (such as your  email address) will never be published.

7. Data Sharing with Third Parties

We will not share your data with any third parties unless explicitly required by law, or with your permission.

Where we use third-party analytics or marketing tools (for example, to track site visits and campaign engagement), limited technical data such as IP address and visit frequency may be processed by those providers.

8. Cookies and Tracking Technologies

When you visit our website, we use cookies and similar technologies to improve your experience and measure engagement with our campaigns.

Types of Cookies We Use

  • Essential cookies – required for the site to function (e.g., security, session management).

  • Analytics cookies – track how often a visitor returns to the site, which pages are viewed, and how long is spent on them. This helps us understand interest in our campaigns and improve usability.

  • Marketing cookies – may be used to promote campaign activities on social media platforms.

Retention

  • Consent choices for cookies are stored for 365 days, after which the banner will reappear so you can renew or change your decision.

Managing Cookies
You can control cookies through your browser settings. Once you have made a choice in our cookie banner, it will not reappear unless you clear your cookies or use a different device/browser. If analytics or marketing cookies are declined, only essential cookies will remain active.

8. Data Storage & Retention

Your personal data is stored securely in an encrypted wordpress database.

We will retain your data indefinitely unless requested otherwise by yourself.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (“the right to be forgotten”)

  • Withdraw consent at any time

  • Restrict processing in certain circumstances

  • Object to certain uses of your data

If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk

Telephone: 0303 123 1113

10. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions or wish to exercise your data rights, please contact:

Providers Unite Ltd

Email: info@providersunite.co.uk

Postal Address: Risby Hall Hall Lane, Risby, Bury St Edmunds, United Kingdom, IP28 6RS

Join with us @ Providers Unite

First Name *
Last Name *
Name of Organisation *
Email Address
Signing as:
Consent
Please read the statement before signing.
Transmitted personal data are protected and will not be passed on to third parties.
We would love to send you regular updates about our work.
Play Video

Our Vision​

Social Care and Support is essential. So are we.

“A future where social care is financially stable, the whole workforce is valued with fair pay, and our services are recognised as essential to society.”

We are carers, workers, leaders, and families.

We are the backbone of care.

And we’re not going anywhere.

We represent a vital network serving over 1.2 million people and employing 1.59 million professionals—the invisible infrastructure behind our communities and the NHS. Together, we deliver essential care services valued at £68.1 billion.


Decades of underfunding and broken promises have pushed providers to the edge. But we are not standing by – we are standing together.


Providers Unite is a grassroots coalition uniting community care and support providers across the UK to demand urgent action and protect our sector from collapse.